Last Updated: January 1, 2026
This Privacy Policy describes how Packs Depot (“we,” “our,” or “us”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.
1. Information We Collect
a) Information You Provide
- Name
- Email address
- Phone number
- Billing and shipping address
- Company name
- Payment details
- Any information submitted through contact or quote forms
b) Automatically Collected Information
- IP address
- Browser type
- Device information
- Pages visited and time spent
- Cookies and tracking technologies
2. How We Use Your Information
- To process and fulfill orders
- To respond to inquiries and quote requests
- To provide customer support
- To improve our website and services
- To send marketing emails (if you opt in)
- To comply with legal obligations
- To verify age where required by law
3. Sharing of Information
We may share your information with:
- Payment processors
- Shipping providers
- Website hosting providers
- Marketing and analytics services
- Legal authorities if required by law
We do not sell your personal information.
4. Cookies
We use cookies and similar tracking technologies to improve user experience, analyze traffic, and support marketing efforts. You can disable cookies in your browser settings.
5. Data Security
We take reasonable measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.
7. Age Requirement
Our products are intended for individuals 21 years of age or older. We do not knowingly collect information from individuals under 21.
8. Your Rights
You may request to access, update, or delete your personal information by contacting us at the email below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
10. Contact Us
Packs Depot
8728 Glenmont Dr
Houston, TX 77036
United States
Email: hello@packsdepot.com